Returns of good quality
Buyer the right to refuse the goods purchased - within 14 days .
If the buyer refused goods upon delivery , he is obliged to pay the shipping cost Courier According to Article
Law of Ukraine "On Protection of Consumers' consumer is entitled for 14 days , excluding the day of purchase, replace the appropriate quality for the same , if the goods have not approached in form, size, style, color , or can not be used for other purposes if its trade , consumer properties , seals, factory packaging , as well as a document confirming that the purchase of the goods .
Failure to return
You will be denied replacement of the goods or refund if:
- since the acquisition of goods, having no significant shortcomings , it took more than 14 days ;
- goods having no significant deficiencies , is not new , ie has been in use ;
- when checking the quality of goods showed signs of tampering (opening , attempt to repair ) or violated other conditions of warranty ;
- goods is broken , scratched and so on ;
- no document confirming the purchase of the product , or warranty card , complete set of goods ;
- goods packaging is damaged or torn, there are no shortcuts ;
The cost of return
IMPORTANT! In case of exchange and return goods of good quality you pay for the costs of courier delivery of goods , even if delivery is free, that is, through an online store.
In case of return of goods of poor quality, the cost of returning cover online shop.
Payment terms of return
According to the Law on the Protection of Consumer Rights refund is made within 7 working days .
Where and how to make an exchange or refund?
exchange or return an item can be reached at:
city Chernivtsi, str. Poletaeva 3a office 314, c Monday to Friday from 09-00 to 18-00, Saturday - from 09-00 to 16-00.
We will refund the money to the date of return of the goods or, in the case of lack of money at the box office, not later than 7 days.
In any case, if you wish to return an item, please contact us by any way convenient for you, and align our actions.